Allstate offers roadside assistance services to help drivers handle unexpected vehicle issues, whether through a policy add-on or a Motor Club membership. These services ensure you’re not stranded when something goes wrong on the road. At Rate Frog, we provide detailed information on what Allstate’s roadside assistance covers and how it works.
Types of Roadside Assistance from Allstate
1. Roadside Assistance Add-On (Policy Option)
- Available as an optional add-on to your Allstate auto insurance policy.
- Covers basic roadside services for your insured vehicle.
- Cost: Typically a small monthly fee added to your auto policy.
2. Allstate Motor Club Membership
- A separate membership program similar to AAA.
- Offers more extensive roadside assistance benefits and perks.
- Cost: Membership plans start around $79 per year for the basic plan.
Services Covered by Allstate Roadside Assistance
Both the policy add-on and the Motor Club membership offer a range of essential roadside services:
1. Towing
- Coverage: Tows your vehicle to the nearest repair facility or a location of your choice within a certain distance.
- Distance Limits:
- Policy Add-On: Typically covers short-distance towing (e.g., 10-15 miles).
- Motor Club: Higher-tier plans may include towing up to 100 miles or more.
2. Battery Jump-Start
- Service: Assistance with jump-starting a dead battery to get your vehicle running again.
3. Flat Tire Change
- Service: A professional will replace your flat tire with your vehicle’s spare tire.
- Requirements: You must have a usable spare tire in your vehicle.
4. Lockout Assistance
- Service: Helps you regain access to your vehicle if you are locked out.
- Coverage: Includes locksmith services if necessary.
5. Fuel Delivery
- Service: Delivery of a small amount of fuel if you run out of gas.
- Cost of Fuel:
- Policy Add-On: You may need to pay for the fuel delivered.
- Motor Club: Fuel is often included with higher-tier memberships.
6. Winching
- Service: Pulls your vehicle out if it is stuck in mud, snow, or a ditch.
- Requirements: Must be within a reasonable distance from a paved road.
Additional Benefits with Allstate Motor Club
If you opt for an Allstate Motor Club membership, you may receive additional perks, such as:
- Trip Interruption Coverage: Reimbursement for travel expenses if your trip is delayed due to a vehicle breakdown.
- Travel Discounts: Savings on hotels, car rentals, and other travel-related expenses.
- Identity Theft Protection: Included with certain membership tiers.
How to Request Roadside Assistance
1. Contact Allstate
You can request roadside assistance 24/7 through the following methods:
- Phone: Call Allstate roadside assistance at 1-877-597-3393.
- Mobile App: Use the Allstate mobile app to request help and track service providers in real-time.
- Website: Log in to your Allstate account and request assistance online.
2. Provide Vehicle Details
When contacting Allstate, be ready to provide:
- Your policy or membership information.
- The location of your vehicle.
- The nature of the problem (e.g., flat tire, lockout, etc.).
What’s Not Covered by Allstate Roadside Assistance
- Routine Maintenance: Services like oil changes or tire rotations.
- Accident Towing: Towing due to an accident may fall under your collision coverage rather than roadside assistance.
- Uninsured Vehicles: The policy add-on applies only to vehicles listed on your Allstate policy.
- Commercial Vehicles: Roadside assistance may not cover commercial-use vehicles.
Benefits of Allstate Roadside Assistance
- Convenience: Quick and reliable access to professional help in roadside emergencies.
- Cost-Effective: Affordable add-on or membership options to suit your budget.
- Peace of Mind: Know that help is just a call away, 24/7.
Final Thoughts
Allstate roadside assistance covers a wide range of essential services, including towing, battery jump-starts, flat tire changes, lockout services, and fuel delivery. Whether you choose the policy add-on or an Allstate Motor Club membership, you can count on comprehensive support for roadside emergencies. At Rate Frog, we help you explore insurance and roadside assistance options to find the best fit for your needs. Visit our platform today to compare plans and ensure you’re prepared for the unexpected!