Allstate offers towing services as part of its roadside assistance options, but whether the towing is free depends on your coverage type. Towing services are included with Allstate’s Roadside Assistance Add-On or Motor Club membership, and the cost may vary based on your plan or policy limits. At Rate Frog, we explain how Allstate’s towing coverage works and what you need to know.
Towing Options with Allstate
1. Roadside Assistance Add-On (Policy Option)
- Availability: Add-on to an Allstate auto insurance policy.
- Towing Service: Covers towing to the nearest repair facility or a location of your choice within a certain distance (e.g., 10-15 miles).
- Cost: Typically a low-cost monthly fee added to your insurance premium.
- Limits: If the towing distance exceeds your policy limit, you’ll need to pay for the extra miles.
2. Allstate Motor Club Membership
- Availability: A separate membership program offering extensive roadside assistance.
- Towing Service:
- Basic Membership (Roadside Advantage): Towing up to 10-15 miles.
- Elite Membership: Towing up to 100 miles or more.
- Cost: Membership starts at around $79 per year for the Roadside Advantage plan and increases for higher-tier plans.
- Additional Perks: Includes benefits like trip interruption coverage and travel discounts.
Is Towing Free with Allstate?
- Roadside Assistance Add-On: Towing is included as part of the add-on coverage, but there may be limits on the distance Allstate covers. If the distance exceeds the policy’s limit, you’ll need to pay for the extra miles.
- Motor Club Membership: Towing is free up to the mileage limit specified in your membership plan. For example, Elite Membership provides free towing up to 100 miles.
How to Request Towing from Allstate
1. Contact Allstate
- Phone: Call Allstate roadside assistance at 1-877-597-3393.
- Mobile App: Use the Allstate mobile app to request towing and track the service provider in real-time.
- Website: Log in to your Allstate account to request towing online.
2. Provide Information
Be ready to provide:
- Your name and policy or membership details.
- Your vehicle’s location.
- The issue and destination for towing.
What Towing Does Not Cover
Allstate’s towing services typically do not cover:
- Routine Maintenance: Issues like oil changes or tire rotations.
- Uninsured Vehicles: Towing services apply only to vehicles covered by your Allstate policy or membership.
- Commercial Vehicles: Roadside assistance and towing may not apply to vehicles used for commercial purposes.
Benefits of Allstate’s Towing Coverage
- Convenience: Reliable service available 24/7 to handle towing needs.
- Cost-Effective: Affordable add-on or membership options compared to out-of-pocket towing costs.
- Peace of Mind: Assurance that help is available in emergencies.
Alternatives to Allstate Towing
If you need more extensive coverage, consider:
- AAA: Known for higher mileage limits and broader roadside benefits.
- Third-Party Roadside Assistance Services: Companies like Better World Club or AARP may offer competitive options.
Final Thoughts
Allstate offers towing services through its roadside assistance add-on and Motor Club membership. While towing may not be entirely free in all cases, it is included as part of these programs with mileage limits that vary by plan. At Rate Frog, we help you explore roadside assistance options and find the best coverage for your needs. Visit our platform today to compare plans and secure the right protection for your peace of mind!