At RateFrog.com, we are committed to protecting your privacy and ensuring that your personal information is handled with care. If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This page explains your rights and how you can exercise them.
Your Rights Under the CCPA
As a California resident, you have the following rights regarding your personal information:
1. Right to Know
You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. This includes:
- The categories of personal information we have collected about you.
- The categories of sources from which the personal information is collected.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we have collected about you.
2. Right to Delete
You have the right to request that we delete any of your personal information that we have collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete your personal information from our records, unless an exception applies.
3. Right to Opt-Out of Sale
You have the right to opt-out of the sale of your personal information. We do not sell personal information in the traditional sense. However, if we do engage in activities that fall under the CCPA’s broad definition of “sale,” you can opt-out.
4. Right to Non-Discrimination
You have the right to not receive discriminatory treatment by us for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
How to Exercise Your Rights
To exercise the rights described above, please submit a verifiable consumer request to us by:
- Emailing us at contact@ratefrog.com
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
Verifiable Consumer Request Requirements
Your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
Contact Information
If you have any questions or comments about this notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
- Email: contact@ratefrog.com
Thank you for trusting RateFrog.com with your personal information. We are committed to respecting your privacy and ensuring your rights are protected.