GEICO’s main phone number for sales and existing policies is (800) 207-7847, but GEICO lists separate numbers for claims, roadside help and a handful of specialty policies. Which one gets you an answer fastest depends on why you’re calling.
The numbers below come straight from GEICO’s own phone directory and its claims pages. GEICO doesn’t publish hours for most of these lines, so before you assume a number is staffed whenever you call, see which GEICO services are actually confirmed as 24/7.
Key Takeaways
- GEICO’s Sales and Service line, (800) 207-7847, covers new quotes, existing policies and most general customer service in one number.
- Auto claims, Emergency Roadside Service and several specialty products, including property, military, motorcycle, commercial, flood and jewelry policies, each have their own number.
- GEICO’s phone directory doesn’t state hours for most lines. Only claims and roadside are confirmed as available around the clock.
- The GEICO Mobile app and your online account can handle many of the same requests as a phone call, often faster.
GEICO’s Main Phone Numbers
These are the numbers GEICO lists on its own phone directory and, for auto claims, its claims pages. If it’s been a while since you checked, confirm the number on GEICO’s site before you dial, since a directory like this can change.
| Purpose | Number | Notes |
|---|---|---|
| Sales and policy service | (800) 207-7847 | One number for new and existing policies |
| Auto claims | (800) 841-3000 | Listed on GEICO’s claims pages, not the phone directory |
| Emergency Roadside Service | (800) 424-3426 | App or online requests go faster when call volume is high |
| Property insurance | (800) 241-8098 | Home, renters, condo and similar policies |
| Military customers | (800) 645-4827 | For military members and their families |
| Motorcycle insurance | (800) 442-9253 | Motorcycle policies |
| Commercial insurance | (866) 509-9444 | Commercial auto and business policies |
| Flood insurance | (800) 566-1575 | Existing flood policyholders only |
| Jewelry insurance | (888) 395-1200 | Standalone jewelry policies |
GEICO doesn’t list a separate number for billing questions or cancellations. Those go through the same Sales and Service line above. None of the specialty numbers, property, military, motorcycle, commercial, flood or jewelry, list separate hours either, so the same 24/7 caveat applies to all of them. For more on reaching GEICO about a breakdown specifically, see our page on the GEICO roadside assistance phone number, including what happens after you call.
Reaching GEICO Without Calling
GEICO’s contact page says you can “access your policy, 24/7” through your online account or the GEICO Mobile app, which covers many of the same tasks a phone call would. The app can also request help for a breakdown covered under emergency roadside assistance, using GPS to help locate you. GEICO’s site says you can text ROADSIDE to 43426 for a link to download the app. The app also lets you track and manage an open claim at any time.
A chat icon is also available on GEICO’s site and in the app, though GEICO doesn’t publish set chat hours. If you’re just shopping for a policy, you can also start there instead of calling Sales and Service. See our guide on getting a GEICO quote online.
Before You Call, Have This Ready
- Your policy number. It’s on your ID card, declarations page or online account, and it lets a representative pull up your file immediately.
- The vehicle involved. Have the year, make, model or plate ready if your call is about a specific car.
- For roadside calls, your location. Know the nearest cross street or mile marker, since a dispatcher needs this to send help.
- What outcome you want. A policy change, a callback or a specific answer moves the call along faster than describing the problem alone.
If a Call Doesn’t Solve Your Problem
Ask for a supervisor if the first representative can’t help, and write down who you spoke with and when. If the issue still isn’t resolved, our guide on how to file a complaint about GEICO covers what to do next, including when to involve your state insurance department. Either way, save whichever number above matches your situation in your phone now, so you’re not searching for it later.